RELEASE DATE:
- 12.17.2021
CONTENTS (JEWEL CASE VER.):
- COVER – Random 1 out of 21
- PHOTOBOOK – 1ea / 16p (different per member version)
- CD-R – 1ea
- LYRICS PAPER – 1ea / 12p (6-panel)
- STICKER – Random 1 out of 3
- PHOTO CARD – Random 1 out of 21
** All album sales made on SubK Shop for any US Ver. of NCT 3RD ALBUM – UNIVERSE shipping to a US address will count towards the US Billboard charts as well as the Korean Hanteo and Gaon charts.
** Strictly limited to a maximum of 4 copies per order for the US Ver. If more than 4 albums are purchased within a single order, any additional albums will be automatically cancelled.** Please make sure to place separate orders for the US Ver. (do not include any other pre-order item in the same order) so that sales can count towards the Billboard charts first week.
** If you place an order that includes any pre-order item, shipping will occur once all items within that order are available to ship together (even if an item in the same order is in stock), so please place separate orders if you would like certain items shipped sooner than others based on release/shipping dates.
** Due to the effects of COVID-19 and depending on total volume, processing/shipping in general may be delayed and take longer than the standard high volume time frame of 5-8 business days. The shipping speed applies after the order has been processed.
** The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return.
** Release date, contents, product description, and preview image are for reference only and subject to change. Actual product may vary from image shown.
PREVIEW IMAGE & DETAILS:
Prompt Delivery and Professional Packaging
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can provide various shipping options. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and precise specifications. Your products will go through an exhaustive inspection and adequately secured before being shipped. We ship to thousands clients every day from all over the world. The fact that we're committed to becoming the biggest online retailer in the world is clear. Warehouses and distribution centers can be found in Europe and the USA.
Note: Orders with more than one item are assigned a processing period depending on the item.
Before shipment, all ordered items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
The stock market is always changing. It's not entirely managed by us, as we are involved with multiple parties such as the factory and the storage. The actual stock levels can fluctuate at any point. It is possible that your order will be out of stock when the order has been placed.
The policy is 30 days. If you haven't received the product within 30 days, we're not able to provide a refund or an exchange.
To be eligible for a refund your item must be unused and in the same state that you received it. The item must be returned in the original packaging.
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