RELEASE DATE:
- 05.16.2024 – Shipping for this album + photocard will begin at the end of May 2024.
VERSIONS:
- NINE
- ELEVEN
CONTENTS:
- FOIL BAG PACKAGE – 2 versions / 1ea
- PHOTOBOOK – 2 versions / 1ea / 76p
- CD-R, ENVELOPE – 2 versions / 1ea
- PHOTOCARD – 2 versions / Random 2 out of 6
- KEYRING – 2 versions / 1ea
- PENCIL – 2 versions / 1ea
- STICKER – 2 versions / 1ea
- ID PHOTO – 2 versions / Random 1 out of 6
- LOVE LETTER – 2 versions / Random 1 out of 6
** All Korean version album sales made on SubK Shop will count towards the Hanteo and Circle charts. Billboard has very specific rules on how an album can or cannot count towards their charts, so please check with Billboard for further details.
** If you choose the UNFOLDED POSTER option, then it will be shipped separately in a poster tube and additional shipping costs will apply.
** We currently do not ship posters outside of the U.S. and Canada, so if you would like to place an international order, please select the NO POSTER option before adding the album to your cart.
** Please note that any first press/pre-order benefits can only be guaranteed if you place your order before the pre-order deadline (unless sold out or limited). Depending on availability, the first press/pre-order benefits may still be available after the album releases while inventory lasts.
** The outer box/case/sleeve/cover is made for protecting the product underneath. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery and cannot be a reason for exchange or return.
** Release date, pre-order period, shipping schedule, contents, product description, and preview image are for reference only and subject to change. Actual product may vary from image shown.
SPECIAL GIFT (WITHMUU):
- PHOTOCARD – Random 1 out of 12 (per album)
** The photocards are the same as the ones that are being offered by withmuu for their album release fan sign/video call event in Korea.
** Please note that an album purchase with SubK Shop does not give you entry into any events.** If you order more than one album within the same order, we will try our best to send you different photocards.
** Small spots, scratches, flaws, discoloration, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return.
** Content description is for reference only and subject to change.
PREVIEW IMAGE & DETAILS:
| VERSION | NINE, ELEVEN |
|---|
Prompt Delivery and Professional Packaging
Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can provide various shipping options. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and precise specifications. Your products will go through an exhaustive inspection and adequately secured before being shipped. We ship to thousands clients every day from all over the world. The fact that we're committed to becoming the biggest online retailer in the world is clear. Warehouses and distribution centers can be found in Europe and the USA.
Note: Orders with more than one item are assigned a processing period depending on the item.
Before shipment, all ordered items will be thoroughly inspected. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
The stock market is always changing. It's not entirely managed by us, as we are involved with multiple parties such as the factory and the storage. The actual stock levels can fluctuate at any point. It is possible that your order will be out of stock when the order has been placed.
The policy is 30 days. If you haven't received the product within 30 days, we're not able to provide a refund or an exchange.
To be eligible for a refund your item must be unused and in the same state that you received it. The item must be returned in the original packaging.
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